FAQs | The Waters at West Village in Scott, LA

General Community Questions

What are your office hours?

9AM - 6PM MON, TUES, THURS, FRIDAY, 10AM - 6PM WED, 10AM- 5PM SAT, CLOSED SUN

Is the community pet friendly?

Yes

What types of floor plans do you offer?

Here at The Waters at West Village, we offer 1, 2, and 3 bedroom homes.

Where are you located?

1313 Apollo Rd, Scott La 70583

What makes your community unique?

Updated community, events, 24/7 amenities, dog park, in-unit washer/dryer included, community-focused atmosphere, covered parking options, parcel lockers, brivo (app to access all amenities).

Do you offer furnished units?

Is smoking permitted on the property?

Yes, with limitations/community guidelines.

Leasing and Application Process

How do I schedule a tour?

Contact leasing office, call, email, text, visit, or onine through property website.

What documents are required to apply?

Proof of ID, updated proof of income.

What are the income or credit requirements?

3x base rent monthly income, 5x for Guarantors, no rental collections or evictions.

How do I apply?

Visit our website or contact our leasing office to complete an application.

Is renters insurance required?

Yes- For all leaseholders.

How long does the approval process take?

Same day-week.

Do you offer short term leases?

6 month+

Do you run background and credit checks?

Yes

Pricing, Fees, & Deposits

Which utilities are included in rent?

Water, valet trash, pest control.

What utilities am I responsible for?

Electricity, internet, renters insurance.

When is rent due and what payment methods are accepted?

Card/Bank Account (online pmts), cashier's check IF NEEDED.

What lease terms do you offer?

6-15 MONTH

What is required on move-in day?

PROOF OF RENTERS INSURANCE, ELECTRICTY, SECURITY DEPOSIT, RENT PRORATE PAYMENT.

Do you allow subletting or lease transfers?

NO SUBLETTING, YES TRANSFERS

What is your move-out policy?

60 DAY NTV REQUIRED.

Amenities & Lifestyle

What amenities do you offer?

24/7 Game Room, Clubhouse Bark Park (Dog Park), Fitness Center, Mailroom, Resort-stye Pool, Conference Room.

Are amenities open 24/7?

Yes, aside from pool which is 8am-10pm year round.

Can residents reserve amenity spaces for private events?

Is Wi-Fi available in common areas?

Yes

Do you offer a guest suite for visitors, and what does it include?

Is parking available onsite?

Yes

Do you offer EV charging stations?

Is bike storage available?

Storage closet provided on all balconies.

How does package delivery work?

Updated Parcel Pending system/lockers.

Are there resident events or community activities?

Yes, events every month!

Guests

Is guest parking avaiable?

Yes, other than carport.

How do guests access the building?

DrivGuests are welcomed through all entrances and may drive up to buildings.

Accessibility

Is the building accessible for individuals with disabilities?

Yes

Are amenities and common areas accessible?

Yes

Do you offer accessible parking spaces?

Yes

Pets

Do you allow pets?

Yes

Are there any breed restrictions?

YES, Rottweiler, Chow, Presa Canario, Doberman, Akita, and Pit Bull (often referred to as American Staffordshire Terrier, Staffordshire Bull Terrier or Bull Terrier).

How many pets are allowed per apartment?

Are service animals permitted?

Yes

Do you have pet amenities?

24/7 dog park, wash station, pet stations throughout, walking trail, treats in clubhouse.

Neighborhood

What neighborhood is the property located in?

WEST VILLAGE, SCOTT LA

What schools is the property zoned to?

Public Schools (Lafayette Parish School System) L. Leo Judice Elementary School (Pre-K–5) Westside Elementary School (Pre-K–5) J. Wallace James Elementary School (Pre-K–5) Scott Middle School (Grades 6–8) Acadiana High School (Grades 9–12) Truman Early Childhood Education Center (Pre-K) Private Schools Nearby Sts. Peter & Paul Catholic School (Pre-K–8) Acadiana Christian School (Pre-K–12).

What universities are close by?

University of Louisiana at Lafayette, South Louisiana Community College.

How close is the nearest public transit stop?

West Willow Street at Sheriff's Office – Scott, LA Approx. 2–3 miles from The Waters at West Village The nearest public transit stops are located along the West Willow Street corridor in Scott, approximately a short drive from The Waters at West Village.

Resident Resources

How do I pay my rent?

Conveniently through resident portal or Flex.

How do I renew my lease?

To renew your lease, please contact our leasing office. Our team will review your renewal options, answer any questions, and guide you through the renewal process.

How do I submit a maintenance request?

Resident portal, call, email, visit.

Is there an online portal for residents?

Yes, Loft Living resident portal.

Do residents get partner perks or discounts?

Preferred employer discount for all local health care, law enforcement, education.

Do you offer any services for remote workers?

We offer comfortable spaces/common areas, reliable Wi-Fi, and a peaceful environment where residents and guests can stay connected and productive when needed.

Frequently Asked Questions